Shipping and Delivery Terms

Last updated: April 2026

Thank you for your purchase at Nutricity Shop Germany. We are committed to delivering your orders reliably and promptly.

Order processing (processing time)

All orders will be shipped within 1–5 Business days processed (excluding weekends and holidays).

As soon as your order has been processed and shipped, you will receive a confirmation email with tracking details.

Shipping time (delivery time)

Delivery times vary depending on the location.

The estimated shipping time is 4–20 Working days.

Please note:

Shipping Areas

We ship within Germany as well as to selected international countries. Availability and delivery times will be displayed at checkout.

Tracking

After you have shipped your order, you will receive a tracking number by email, with which you can track your delivery in real time.

Duties, taxes, and fees

All prices on nutricityshop.de include taxes and customs duties, where applicable. In most cases, there are no additional costs for delivery.

Damaged, lost, or missing shipments

If your order is damaged, lost, or incomplete, we're happy to help you:

Damaged Items: Please contact us within 48 hours of receipt with clear photos of the product and packaging.
Lost Shipments: If there are no tracking updates or the delivery does not arrive within the expected time, please contact our support.
Missing items: Report missing items within 48 hours of receiving the order.

After review, we offer you a free replacement delivery or reshipment and.

Note on incorrect addresses

Customers are responsible for providing accurate shipping details. If an incorrect address is provided: